This accessibility statement from the Delivery Associates Network applies to LocalGrowthKnowlegeHub.org.uk.

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​1. Conformance Status

 

The Delivery Associates Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.

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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformances: Level A, Level AA, Level AAA. Local Growth Knowledge Hub is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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We know some parts of this website are not fully accessible:

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• The text will not reflow in a single column when you change the size of the browser window

• You cannot modify the line height or spacing of text

• Most older PDF documents are not fully accessible to screen reader software

• Live video streams do not have captions

• Some of our online forms are difficult to navigate using just a keyboard

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​2. Feedback and contact information

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If you need information on this website in a different format like accessible PDF, large print, easy ready, audio recording or braille, please email DeliveryAssociatesNetwork@Arup.com and we'll consider your request and get back to you within 5 working days.

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We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

DeliveryAssociatesNetwork@Arup.com

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3. Enforcement procedure

 

The Equality and human Rights commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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4. Contacting us by phone or visiting us in person

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Please contact Arup on 020 7636 1531 to speak to us, or visit us at: 

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Arup

8 Fitzroy Street

London

W1T 4BJ

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5. Technical information about this website's accessibility

Non-accessible content

The content listed below is non-accessible for the following reasons

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1. Non-compliance with the accessibility regulations

Navigation and accessing information

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Our site is built and hosted through third party software and 'skinned' to look like our website.

It's not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It's not possible for users to change text size without some of the content overlapping.

The Delivery Associates Network will review this assumption on a weekly basis and if this is no longer the case take appropriate action to ensure accessibility requirements are met.

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2. Disproportionate burden

Interactive tools and transactions

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Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a 'label' tag.

Our forms are built and hosted through third party software and themed to look like our website.

We've assessed the cost of fixing the issues with navigations and accessing information, and with interactive tools and transactions. We believe that doing so now would be disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal.

The Delivery Associates Network will review this assumption on a weekly basis and if this is no longer the case take appropriate action to ensure accessibility requirements are met.

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3. Content that's not within the scope of the accessibility regulations

Live video

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We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Transcripts from the recordings will be made available on request. Please contact DeliveryAssociatesNetwork@Arup.com

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6. What we're doing to improve accessibility

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The Delivery Associates Network will review the accessibility of this site on a monthly basis and undertake user research to understand what specific accessibility requirements are required as the programme progresses. 

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7. Preparation of this accessibility statement

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This statement was prepared on 23 February 2024. It was last reviewed on 23 February 2024.

This website was last tested on 23 February 2024. The test was carried out by the Delivery Associates Network.